Return Policy
Pantopolio 1922 gives you the opportunity, through the completeness of the descriptions which it posts on its pages, to enjoy the privilege of direct contact with the products available on your computer screen, quickly and easily. However, wanting to cover our customers even more, in order to highlight the benefits of using the internet in our daily markets, we offer the possibility of returning the products.
Return due to obvious defects
To avoid your own inconvenience, it is good to carefully check at the time of delivery of your order the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg broken goods, etc.). In case you find a defect, DO NOT ACCEPT THE PRODUCT and contact our online store immediately the same day or the next business day at tel. +30 2221 083111 or info@pantopolio1922.com.
Return procedure
In this case:
1. Pack the product in a larger box so that it is protected during shipment.
2. Place in the package you have made a document in which you tell us how you wish to resolve the financial issue, if the product is deemed fit for return.
3. Send the parcel, through the courier agency from which you received your order, to the attention of the Returns Department. Please note that return costs are borne by the customer.
We would like to point out that in case the product does not meet the above conditions, it will be returned to the sender at his own expense.
For your wish to return the products you bought from our online store you should notify us in writing by fax at +30 2221 083111 or by email at info@pantopolio1922.com on “Order Return Application” stating date / document number market within the above deadline. The address to which the products to be returned must be::
Βάκη 19, Χαλκίδα 341 00, WITH THE INDICATION “Pantopolio 1922, Returns department”
The provisions of the Civil Code apply to deal with defects or deficiencies of contracted properties in the items sold. For a property to be considered contracted, it must be certified as such in writing by both parties.
In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way they will be returned, your refund will be completed within 30 days from the date we receive the products. The refund will be made in the same way as the original transaction.
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